Get in touch

Need help with your ACI lab? Have questions about rack availability or token pricing? Our team is here to get you back to testing faster.

Choose your preferred way to connect

Whether you need instant help or prefer detailed email support, we've got multiple channels to ensure you get the assistance you need.

Live Chat

Available 24/7

Get instant help with bookings, billing, and technical questions

Start chat

Email Support

support@acirackrentals.com

Detailed technical assistance and account management

Send email

Phone Support

+1 (555) 123-RACK

Direct line for urgent rack issues and enterprise sales

Call now

Send us a message

Fill out the form below and we'll get back to you within 24 hours. For urgent rack issues, please use live chat or call us directly.

Frequently asked questions

Quick answers to common questions about ACI rack rentals, billing, and platform features.

Getting Started

View all getting started FAQs

Billing & Tokens

View all billing & tokens FAQs

Technical Support

View all technical support FAQs

Our locations

ACI Rack Rentals operates data centers and support teams across multiple time zones to provide 24/7 coverage for your critical lab work.

San Francisco

(PST)
123 Network Drive
Suite 500
San Francisco, CA 94105
24/7 Support Coverage

Austin

(CST)
456 Data Center Blvd
Floor 3
Austin, TX 78701
24/7 Support Coverage

London

(GMT)
789 Cloud Street
Level 12
London EC2A 4DP, UK
24/7 Support Coverage

Production outage or critical rack failure?

Call our emergency line for immediate assistance:+1 (555) 123-9999